What happens if there’s a problem with the boat during our trip?
Problems on a charter are rare, but should something go wrong, rest assured you're not on your own. At Sail Connections, we only work with established, reputable operators who maintain their fleets to high standards. Before recommending a charter, we satisfy ourselves the boats are fit for purpose, and the base teams are operating to the highest levels of professionalism. It's our reputation at stake!
If an issue arises during your trip, whether it’s mechanical, electrical, or equipment-related—help is just a phone call away. All operators we work with have local support teams on standby to provide prompt assistance, whether that means repairs at your anchorage or arranging for a replacement vessel if necessary.
We stay in contact too. As your broker, we're here to advocate on your behalf and liaise with the operator if needed. Our role doesn’t stop once you board. With over 30 years in the business, we know how important backup support is when you're out on the water.
Sailing holidays should be about relaxation, not stress. That’s why we ensure everything is well organised before you go, and why we’re still available if anything unexpected arises once you're under sail.
Related FAQs
How do I book a yacht charter?
Booking a yacht charter with Sail Connections is a simple process Continue Reading...
What are some less well known Mediterranean sailing destinations worth exploring?
Beyond the waters of Greece, Croatia etc., the Med offers a host of hidden gems Continue Reading...
Is the Mediterranean suitable for families taking their first sailing holiday?
Yes, the Med is one of the best places for a family-friendly sailing holiday Continue Reading...
What are the differences between catamaran and monohull for Mediterranean sailing?
The choice comes down to what kind of sailing experience you’re after Continue Reading...
Can you help plan my Mediterranean sailing holiday itinerary?
Absolutely. We're here to make your Mediterranean sailing holiday seamless Continue Reading...
Which Mediterranean destinations are most popular for charter sailing holidays?
The Mediterranean is a dream sailing destination Continue Reading...
How much does a sailing holiday in the Mediterranean cost?
The cost of a sailing holiday in the Mediterranean can vary widely Continue Reading...
Do I need a licence to charter a yacht in the Mediterranean?
Yes, if you're planning a bareboat charter (where you skipper the yacht yourself) Continue Reading...
With so many Mediterranean sailing holiday destinations to consider, where do I begin?
It’s true—the Mediterranean is packed with incredible sailing options Continue Reading...
What are the benefits of booking a sailing holiday through a broker like Sail Connections?
Booking through a trusted yacht charter broker offers many advantages Continue Reading...